Do I need tickets for both days?
Yes. Choose tickets separately for each date you want to attend. Your confirmation groups tickets by date. A Day 1 QR ticket cannot be used for Day 2.
How many guests does a ticket admit?
The admission count appears beside your selection and on each ticket. Single and kids tickets admit one; couple tickets admit two; group-of-four tickets admit four. Two couple tickets admit four guests. Guests sharing a QR ticket must arrive together.
What are the Dandiya age rules?
Children under 5 enter free without a ticket at their parent’s or guardian’s discretion, considering loud music and crowds. Ages 5–10 inclusive need a kids ticket; guests above 10 need an adult-category ticket. Age is assessed on the event date. The adult category describes pricing, not legal adulthood.
Are Dandiya sticks included?
One pair is available to each of the first 250 adult-category attendees per event day, first come first served. A booking does not reserve sticks; allocation is per eligible attendee, not per booking.
What if it rains?
Dandiya is open-air. We will try to provide ponchos, but availability is not guaranteed. Watch for safety or schedule updates from TCC. Contact support about cancellation or rescheduling remedies.
I cannot find my ticket email. What should I do?
Check spam and the email address used at purchase. Contact TCC with your booking/payment reference to request a resend. Resent tickets use the existing admission entitlement, not a new purchase. Do not share your QR or secure ticket link publicly.
Payment was debited but tickets are not ready.
Do not pay again while confirmation is pending. Keep your payment reference and contact TCC. Tickets are issued when payment is verified; a screenshot alone cannot establish payment success.
Can I leave and re-enter?
Follow your event’s entry policy. Where wristband re-entry is allowed, retain the wristband issued at first entry. The QR is checked in once; it is not scanned again for an additional admission. Other events prohibit re-entry.
Can TCC verify a District booking?
Authorized gate staff can validate imported District tickets and check guests in. Purchase changes, refunds and missing platform tickets must be handled with the issuing platform. The public TCC ticket verification form is for TCC-issued tickets.
Must I subscribe to buy tickets?
No. Marketing is optional. You can choose email and WhatsApp offers separately, unsubscribe through a marketing email, or reply STOP or OPT OUT on WhatsApp. Essential email booking updates are separate. Leaving an option unchecked does not unsubscribe an existing subscription.
How do I request a refund or help?
Contact teamconceptcrew@gmail.com with the event and booking reference. Eligibility depends on the disclosed event conditions and applicable consumer rights. Never send your OTP, full card details or banking password.
Contact TCC
For booking or privacy support: teamconceptcrew@gmail.com.